Satisfied Customers

Customer Reviews

It is nice that CUC is so committed to their customers and making it (Contractor Essentials) work better for us.

I have really appreciated in the last 2 ½ years; if I saw something that I believed would be better, there has only been one suggestion out of several that was not used. Each time I felt that my suggestions were valued and my concerns listened to and it made my job easier.

Cindy

Wolfer's Heating and Air

I have worked with CUC for many, many years now. I had CUC’s DOS version with my previous employer. I was diligent in getting CUC in my current company, Four Seasons Heating. We have grown our business, developing so many facets of our company using CUC Software and Contractor Essentials, because the software works so well. From accounting through inventory management, job tracking, marketing, payroll, and dispatching; I could go on and on.. We rely on the simplicity, speed and comprehensive reporting capabilities of CUC Software to manage almost every detail of our business. To us, one of the most important elements about this system is the tremendous support provided by CUC. Not only does the software more than perform to our needs, but the backup support is exceptional.

I would only recommend CUC Software and would encourage others to not waste their time with anything else. No other software out there can even compare to what this can do for your company and your HVAC needs.

Lee

Office Manager

Four Seasons Heating, Inc.

We have been using CUC Software since 2008 when our company was created. We find that in particular the service module is customized to fit the requirements of our small heating and cooling company. All the modules are user friendly and easy to maneuver through. The comprehensive accounting, as well as the job modules have been very helpful to us and always accommodate whatever business situations and/or requirements we have had in regards to capturing customer and equipment information. The training and day-to-day technical support we have received from the CUC team has been wonderful and timely. We continue to grow, and the software is growing with us. I would recommend the programs and the staff to anyone who finds that they have similar needs with no hesitation.

Kim

Accountant

Service 1st/Solution One

Belyea Bros. Ltd has used Contractor’s Essential since February 1, 2008 and we have been very satisfied with the product.

It is a stable product and we have confidence in the accuracy of the data and reports that it produces. It’s menus are user friendly and it is straightforward how to extract the information that you need from its different modules.

Two of its strengths are in management reporting and customer service. It is easy to work with and to prepare reports for accounts receivable, payable and financial statements. Also the customer support aspect is very strong with a toll free phone number provided to obtain courteous and knowledgeable help for any problems that are encountered.

The staff are ready to connect on line to your computer if there is a situation that can’t be solved by just providing advice or information.

Our company is in the HVAC industry and we definitely endorse CUC Software as a reliable and effective product.

Paul

Accountant

Belyea Bros. Ltd .

We have been using CUC Software for a little over a year now. We find the program modules are beneficial to our companies needs for data and financial reports.

The program is user friendly and the phone support is also a great asset.

This program is great for both service and lead tracking for sales. It is a well rounded software program and we highly recommend it.

Lea

Advantage Airtech

The Contractor Essentials program has far too many strong points and options to list. The serialized equipment module and the new CPM module are just a couple of the fantastic tools to use and keep track of information and inventory. All of the modules contain reporting features which allow you to select several different ways of looking at your files and financial reports. Support is never an issue, it is only an email or a phone call away with a prompt response time. If you are wondering whether you should switch to CUC, don't wonder anymore, just do it because you won't regret it!!!

Trish

D&B ClimateCare

We have been using CUC Software since 2001 and are presently using Contractor Essentials. The software is constantly being updated and improved based on the needs of the customers. We find the support staff very helpful and friendly. If there is something in the program that isn't working for us, they try to address the situation and come up with a solution. We are able to get quite detailed reports on our company and while there is always room for improvement, we can get an accurate picture of how well our company is operating.

Tammy

HECO Limited