We have been using CUC Software since 2001 and are presently using Contractor Essentials. The software is constantly being updated and improved based on the needs of the customers. We find the support staff very helpful and friendly. If there is something in the program that isn’t working for us, they try to address the situation and come up with a solution. We are able to get quite detailed reports on our company and while there is always room for improvement, we can get an accurate picture of how well our company is operating.
The EssentialsPro Mobile App is easy to use. It allows me to do my job more efficiently. No more waiting for dispatch to get back to me with customer information, equipment history, equipment lists and much more.
We have been using CUC Software for a little over a year now. We find the program modules are beneficial to our companies needs for data and financial reports.
The program is user friendly and the phone support is also a great asset.
This program is great for both service and lead tracking for sales. It is a well rounded software program and we highly recommend it.
Belyea Bros. Ltd has used Contractor’s Essential since February 1, 2008 and we have been very satisfied with the product.
It is a stable product and we have confidence in the accuracy of the data and reports that it produces. It’s menus are user friendly and it is straightforward how to extract the information that you need from its different modules.
Two of its strengths are in management reporting and customer service. It is easy to work with and to prepare reports for accounts receivable, payable and financial statements. Also the customer support aspect is very strong with a toll free phone number provided to obtain courteous and knowledgeable help for any problems that are encountered.
The staff are ready to connect on line to your computer if there is a situation that can’t be solved by just providing advice or information.
Our company is in the HVAC industry and we definitely endorse CUC Software as a reliable and effective product.
Should be a blast! I just did a pretty good review of the app and WOW!!! I love It!…(after installation of EssentialsPro Mobile app for their service technicians)
The Contractor Essentials program has far too many strong points and options to list. The serialized equipment module and the new CPM module are just a couple of the fantastic tools to use and keep track of information and inventory. All of the modules contain reporting features which allow you to select several different ways of looking at your files and financial reports. Support is never an issue, it is only an email or a phone call away with a prompt response time. If you are wondering whether you should switch to CUC, don’t wonder anymore, just do it because you won’t regret it!!!
Versatile Program with excellent support
We have been using CUC Essentials for our mechanical contracting business for 10 years and are extremely pleased with it’s capabilities for tracking inventory, job costs and customer service records. We are easily able to see what equipment was installed on a job from 2005 if we need to return there for service.
CUC answers our calls immediately and provides the needed support whether it is for an error we have made or just to help us with an unusual transaction. Customer requests for improvements are considered and added to the next update if they are of benefit to a number of users. If they are specific to your own company they will quote on the custom upgrades.
I highly recommend this company for their dependability and ability to keep current in an era where technology is changing at an unprecedented pace.
While we are still only scratching the surface of the possibilities in the field, the app has been a great help to give our field Technicians more autonomy in accessing client information. A key feature for us at the moment is that Technical staff can enter their work complete notes through their device, and with a simple sync, these notes seamlessly appear in our main office system. This will relive a lot of time from a data entry perspective. We are very excited to see the future possibilities of what EssentialsPro mobile can do!
We have been using CUC Software since 2008 when our company was created. We find that in particular the service module is customized to fit the requirements of our small heating and cooling company. All the modules are user friendly and easy to maneuver through. The comprehensive accounting, as well as the job modules have been very helpful to us and always accommodate whatever business situations and/or requirements we have had in regards to capturing customer and equipment information. The training and day-to-day technical support we have received from the CUC team has been wonderful and timely. We continue to grow, and the software is growing with us. I would recommend the programs and the staff to anyone who finds that they have similar needs with no hesitation.
Great support staff and product
We are really pleased with the support that we get from CUC. We have been with them for 18 years and the system is always growing to meet our changing needs