Our company has worked with CUC Software, Inc. for over ten years. The people there are the absolute best! They continually upgrade and/or adapt their product to meet our constantly changing needs. The software itself is excellent and perfectly fitted for our industry. Jus a great company to work with.
Great support staff and product
We are really pleased with the support that we get from CUC. We have been with them for 18 years and the system is always growing to meet our changing needs
We have been using CUC Software since 2001 and are presently using Contractor Essentials. The software is constantly being updated and improved based on the needs of the customers. We find the support staff very helpful and friendly. If there is something in the program that isn’t working for us, they try to address the situation and come up with a solution. We are able to get quite detailed reports on our company and while there is always room for improvement, we can get an accurate picture of how well our company is operating.
The Contractor Essentials program has far too many strong points and options to list. The serialized equipment module and the new CPM module are just a couple of the fantastic tools to use and keep track of information and inventory. All of the modules contain reporting features which allow you to select several different ways of looking at your files and financial reports. Support is never an issue, it is only an email or a phone call away with a prompt response time. If you are wondering whether you should switch to CUC, don’t wonder anymore, just do it because you won’t regret it!!!
Belyea Bros. Ltd has used Contractor’s Essential since February 1, 2008 and we have been very satisfied with the product.
It is a stable product and we have confidence in the accuracy of the data and reports that it produces. It’s menus are user friendly and it is straightforward how to extract the information that you need from its different modules.
Two of its strengths are in management reporting and customer service. It is easy to work with and to prepare reports for accounts receivable, payable and financial statements. Also the customer support aspect is very strong with a toll free phone number provided to obtain courteous and knowledgeable help for any problems that are encountered.
The staff are ready to connect on line to your computer if there is a situation that can’t be solved by just providing advice or information.
Our company is in the HVAC industry and we definitely endorse CUC Software as a reliable and effective product.
While we are still only scratching the surface of the possibilities in the field, the app has been a great help to give our field Technicians more autonomy in accessing client information. A key feature for us at the moment is that Technical staff can enter their work complete notes through their device, and with a simple sync, these notes seamlessly appear in our main office system. This will relive a lot of time from a data entry perspective. We are very excited to see the future possibilities of what EssentialsPro mobile can do!
Should be a blast! I just did a pretty good review of the app and WOW!!! I love It!…(after installation of EssentialsPro Mobile app for their service technicians)
The EssentialsPro Mobile App is easy to use. It allows me to do my job more efficiently. No more waiting for dispatch to get back to me with customer information, equipment history, equipment lists and much more.
Outstanding products and customer support
I have worked with CUC for many, many years now. I had CUC’s DOS version with my previous employer. I was diligent in getting CUC in my current company, Four Seasons Heating. We have grown our business, developing so many facets of our company using CUC Software and Contractor Essentials, because the software works so well. From accounting through inventory management, job tracking, marketing, payroll, and dispatching; I could go on and on. We rely on the simplicity, speed and comprehensive reporting capabilities of CUC Software to manage almost every detail of our business. To us, one of the most important elements about this system is the tremendous support provided by CUC. Not only does the software more than perform to our needs, but the backup support is exceptional.
I would only recommend CUC Software and would encourage others to not waste their time with anything else. No other software out there can even compare to what this can do for your company and your HVAC needs.
We love it! Everything in one place. I can easily run multiple reports from a single platform.